Privacy Policy

We welcome you to our website. We would like to inform you about the management of your personal data in accordance with Art. 13 General Data Protection Regulation (GDPR).

The controller responsible for the described data collection and processing is:

Globalnorm GmbH, Kurfürstenstraße 112, 10787 Berlin, Germany,

phone: +49 (0) 30 322 902 7-50, mail:,

hereinafter called „Globalnorm“ or „we“.

Storage of Your IP address

We store the IP address transmitted by your web browser for a period of seven (7) days, strictly for the purpose of identifying, restricting and eliminating attacks on our website. After seven (7) days, we delete or anonymize your IP address. The legal basis for the processing of this personal data is provided for in Art. 6 para. 1 s. 1 lit. f GDPR.


Usage Data

When you visit our website, the data collected from the use of the website is temporarily stored on our web server for statistical purposes in order to improve the quality of our website. This data set contains:

  • the page, from which the data is requested
  • the name of the data file,
  • the date and time of the query,
  • the amount of data transferred,
  • the access status (file transmitted, file not found),
  • a description of the type of browser used,
  • the IP address of the requesting computer shortened to such an extent that no reidentification of any persona data is possible.

The listed usage data is stored anonymously.


We use the web analysis tool Matomo to create pseudonymous user profiles for the tailoring of our website. Matomo uses cookies, which are stored on your terminal and can be read by us. By doing this, we are able to recognize and count returning visitors. Your complete IP address will not be stored. This data processing is carried out on the basis of Art. 6 para. 1 s. 1 lit. f GDPR or § 15 para. 3 TMG and in the interest of knowing how often our website is accessed by different users.

You may revoke your consent to the processing at any time. In order to do so please click on the link "Cookie settings" in the footer of this website. There you can select the cookie category. If you delete your cookies the opt-out cookie will also be deleted and you may need to reactivate it.


Youtube videos

For the integration of videos, we use the provider YouTube. YouTube is powered by YouTube LLC, headquartered at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented in Germany by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Opening these websites results in YouTube content being downloaded. In this context, YouTube also receives your IP address, which is technically necessary for retrieving the contents. We have no influence on the further processing by YouTube. However, when embedding the videos, we activated the extended data protection mode offered by YouTube. The legal basis for processing is Art. 6 para. 1 s. 1 lit. f GDPR. We have a legitimate interest in making the website informative.

Further information on data processing and data protection by YouTube (Google) can be found here.

Social Media Plug-ins

On our website you will find links to the social media services of Facebook, Linkedin, Xing, Youtube and Twitter. Following these links will take you to Globalnorm's Fanpage or give you the opportunity to share a page if you have an account at the social media service. By clicking on the link to a social media service, a connection to the servers of the social media service is established. This transfers the information that you have visited our website to the servers of the social media service. In addition, further data is transferred to the provider of the social media service. These are for example:

  • Address of the website on which the activated link is located
  • Date and time of accessing the website or activating the link
  • Information about the browser and operating system used
  • IP address

If you are already logged in to the relevant social media service at the time the link is activated, the provider of the social media service may be able to determine your user name and, if applicable, even your real name from the transmitted data and correlate this information to your personal user account at the social media service. You can exclude this by logging out of your user account beforehand.

The servers of the social media services are located in the USA and other countries outside the European Union. The data can therefore also be processed by the provider of the social media service in countries outside the European Union. Please note that companies in these countries are subject to a data protection law that does not generally protect personal data to the same extent as in the Member States of the European Union.

For further information please refer to the privacy policy of the respective social media service.

Google Maps

We use Google Maps to display our own location and the location of training courses. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and represented in Germany by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. We do not collect information when you use the map on Google Maps. However, by using Google Maps, information about your usage (in particular the IP address of your computer) may be transferred to a Google LLC server in the US and stored there. The processing of personal data using technically necessary cookies and your IP address is based on Art 6 para. 1 s. 1 lit. f GDPR. We have a legitimate interest in designing our website as optimally as possible for you. For further information on data processing by Google, please refer to Google's privacy policy and terms of use.


Google Fonts

This site uses so-called web fonts provided by Google to uniformly display fonts. When you access a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose, the browser you use must connect to our web servers, as we have integrated Google's web fonts locally. If your browser does not support web fonts, a default font is used by your computer. The legal basis is Art. 6 para. 1 s. 1 lit. f GDPR. We have a legitimate interest in having our website displayed correctly. You can find more information about Google's data processing in the Google Fonts FAQ and Google's Privacy Policy.


Standards management system GLOBALnorm

To access the GLOBALnorm Standards management systemdatabase, you must enter your user name and password. With our IT solution GLOBALnorm you can centrally manage all relevant standards more securely and efficiently. In the Standards Management system you have the possibility to adapt your user data. This includes company, address, phone number, name, department, cost center, password change, filter settings, your company's own inventory of full text documents, comments and information as well as your open, rejected and approved orders. For the purpose of purchase and payment processing, we process the amount to be paid, your payment data and the billing address. The legal basis for this data processing is Art. 6 para. 1 s. 1 lit. b GDPR.


Order of Market Access Guides

You can order country profiles from us. To process your order we need your order, your name, your company, your address, your country, your e-mail address and your telephone number. The legal basis for data processing is Art. 6 para. 1 s. 1 lit.b GDPR.

Training Courses

You can register for our training courses using our form. We need your chosen focus, your billing address, your name, first name, department, function, telephone number/fax and e-mail address of the participant. The legal basis for this is Art. 6 para. 1 s. 1 lit. b GDPR. We use your e-mail address for direct marketing purposes to inform you about further seminars and conferences. The legal basis for this processing is our legitimate interest to draw the attention of our existing customers to further offers in accordance with § 7 para. 3 UWG in conjunction with Art. 6 para. 1 s. 1 lit. f GDPR. You can object to this data processing at any time.


Product Compliance Newsletter

On our website, you have the option to sign up for our free product-compliance-newsletter. The newsletter informs you about latest developments in the field of standardization and product conformity as well as interesting event information. We require your e-mail address for this subscription. If you voluntarily tell us your company, your form of address and/or your name, we will use it to address you personally. The legal basis for the processing of your data is your consent according to Art. 6 para. 1 s. 1 lit. a GDPR.

You shall have the right to withdraw your consent at any time. You can withdraw your consent by unsubscribing from the newsletter at any time. To do this, use the unsubscribe link at the end of each email or via mail at: Your email address will then be deleted from the distribution system within 48 hours. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Online Applications

Under the heading Career you will find our job advertisements. You have the possibility to send your application documents via mail at We process your personal data in accordance with applicable data protection regulations pursuant to § 26 BDSG. We process the data you provide us in the context of your online application strictly for the purpose of selecting applicants. Data will not be processed for other purposes.

You determine the amount of data you want to send us in the context of your online application. Online applications are transferred electronically to the responsible department and processed only to the heads of the relevant departments in our company. Furthermore, your data will not be transferred to third parties. Your details will be treated confidentially in our company. If the application is unsuccessful, your documents will be deleted after 6 months.


Contact Form

You can contact us via our web contact forms, electronic mail and by phone. The data you provide to us will only be used to process your request. Your data will only be transferred to third parties if this is necessary to process your request. The legal basis for the processing of your data is Art. 6 para. 1 s. 1 lit. f GDPR. We have a legitimate interest in being in contact with the users of the website and answer any questions asked or send information.



We use cookies on our website. Cookies are small pieces of data that are stored and read in your end-device. A distinction is made between session cookies, which are deleted when you close your browser, and permanent cookies, which are stored even after your visit has expired. Cookies may contain data that enables the recognition of the device being used. However, in some cases cookies only contain information on certain settings which are not personal data.

We use session cookies and permanent cookies on our website. The data is processed in accordance to Art. 6 para. 1 s. 1 lit. f GDPR and in the interest of optimizing or enabling user guidance and improving our website presence.

Please be aware that you can set your browser to inform you when cookies are being stored or used on the website you are visiting. Thus, any use of cookies is transparent to you. You have the possibility to delete your browser configuration at any time and prevent any use of new cookies. In the event you refuse the use of cookies, please note that our websites may not be displayed optimally and some functions are then no longer technically available. Some cookies can be set by using the link "Cookie Settings" in the footer of our website.

Service Providers

We transfer your data to service providers who support us in the operation of our website and the associated processes. This transference is made under the scope of a data processing agreement in accordance to Art. 28 GDPR. Our service providers are bound to us by strict instructions and contractual obligations. Mehr zur Speicherung der Logdateien auf dem Webserver unseres Hosters erfahren Sie hier.


Duration of data storage

We only store your data for as long as it is necessary for the provision of our services and the deletion does not conflict with any retention periods. As a rule, the data is deleted after 14 months. If you unsubscribe from our Product Compliance Newsletter, your data will be deleted within 48 hours. More information about how long the log files are stored you can find out here.


Data Security

To avoid unauthorized access to your data, we have implemented technical and or-ganizational measures. We use encryption technologies on our website. Your data will be transferred to our servers and back again via a connection that is protected by a TLS encryption technology. You can recognize that you are browsing on an encryption secured website by the lock-symbol shown in the address bar of your browser and by the address bar starting with http://https://.


Your Rights as a User

As a website user, the GDPR grants you certain rights when processing your personal data.

a) Right of access (Art. 15 GDPR):

You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data and the information specified in Art. 15 GDPR.

b) Right to rectification and erasure (Art. 16 and 17 GDPR):

You have the right to obtain without undue delay the rectification of inaccurate personal data concerning you and, if necessary, the right to have incomplete personal data completed.

You also have the right to erasure of the personal data concerning you without undue delay, if one of the reasons listed in Art. 17 GDPR applies, e.g. if the data is no longer necessary for the intended purpose.

c) Right to restriction of processing (Art. 18 GDPR):

If one of the conditions set forth in Art. 18 GDPR applies, you shall have the right to restrict the processing of your data to mere storage, e.g. if you revoke consent, to the processing, for the duration of a possible examination.

d) Right to data portability (Art. 20 GDPR):

In certain situations, listed in Art. 20 GDPR, you have the right to receive the personal data concerning you in a structured, common and machine-readable format or demand a transmission of the data to another third party.

e) Right to object (Art. 21 GDPR):

If the data is processed pursuant to Art. 6 para. 1 s. 1 lit. f GDPR (data processing for the purposes of the legitimate interests), you have the right to object to the processing at any time for reasons arising out of your particular situation. We will then no longer process personal data, unless there are demonstrably compelling legitimate grounds for processing, which override the interests, rights and freedoms of the person concerned, or the processing serves the purpose of asserting, exercising or defending legal claims. 

f) Right to lodge a complaint with a supervisory authority

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you consider the processing of the data concerning you infringes data protection regulations. The right to lodge a complaint may be invoked in particular in the Member State of your habitual residence, place of work or the place of the alleged infringement.

Data Protection Officer

Please contact our data protection officer if you have any further questions, suggestions or wishes regarding data protection:

Dr. Uwe Schläger

datenschutz nord GmbH

Konsul-Smidt-Straße 88

28217 Bremen, Germany



Phone:+49 421 69 66 32 0

Contact us & directions

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