Privacy Policy

We welcome you to our website. We would like to inform you about the management of your personal data in accordance with Art. 13 General Data Protection Regulation (GDPR).

The controller responsible for the described data collection and processing is:

Globalnorm GmbH, Kurfürstenstraße 112, 10787 Berlin, Germany,

phone: +49 (0) 30 322 902 7-50, mail: info@globalnorm.de,

hereinafter called „Globalnorm“ or „we“.


(Status: 21.10.2022)

Storage of Your IP address

We store the IP address transmitted by your web browser for a period of seven (7) days, strictly for the purpose of identifying, restricting and eliminating attacks on our website. After seven (7) days, we delete or anonymize your IP address. The legal basis for the processing of this personal data is provided for in Art. 6 para. 1 s. 1 lit. f GDPR.

 

Usage Data

When you visit our web pages, so-called usage data is temporarily evaluated on our web server for statistical purposes as a log in order to improve the quality of our web pages. This data record consists of

  • the name and address of the requested content,
  • the date and time of the request,
  • the amount of data transferred,
  • the access status (content transferred, content not found),
  • the description of the web browser and operating system used,
  • the referral link, which indicates the page from which you came to ours,
  • the IP address of the requesting computer, which is shortened so that a personal reference can no longer be established.

The aforementioned log data is only evaluated anonymously.

Cookies required

We use cookies on our websites, which are necessary for the use of our websites.

Cookies are small text files that are stored on your terminal device and can be read. A distinction is made between session cookies, which are deleted again as soon as you close your browser, and permanent cookies, which are stored beyond the individual session.

The cookies required for the operation of the websites may contain information about certain settings. They may also be necessary to enable user navigation, security and implementation of the site. We do not use the cookies required for the operation of the website for analysis, tracking or advertising purposes. We use these cookies on the basis of § 25 para. 2 TTDSG.

Please be aware that you can set your browser to inform you when cookies are being stored or used on the website you are visiting. Thus, any use of cookies is transparent to you. You have the possibility to delete your browser configuration at any time and prevent any use of new cookies. In the event you refuse the use of cookies, please note that our websites may not be displayed optimally and some functions are then no longer technically available. Some cookies can be set by using the link "Cookie Settings" in the footer of our website.

Matomo

We use the web analysis tool "Matomo" to design our websites according to demand. Matomo creates usage profiles based on pseudonyms. For this purpose, permanent cookies are stored on your terminal device and read by us. In this way, we are able to recognize returning visitors and count them as such.

The data processing is based on your consent, provided that you have given your consent via our cookie banner.

You may revoke your consent to the processing at any time. In order to do so please click on the link "Cookie settings" in the footer of this website. There you can select the cookie category. 

 

Third-party tracking technologies for advertising purposes

We use cross-device tracking technologies so that you can be shown targeted advertising on other websites based on your visit to our websites and so that we can see how effective our advertising measures have been.

Data processing is based on your consent (Section 25 (1) TTDSG, Art. 6 (1) lit. a GDPR), provided you have given your consent via our cookie banner. The transfer to a third country is based on Article 49(1)(a) GDPR. Your consent is voluntary and can be revoked at any time.

How does tracking work?

When you visit our websites, it is possible that the third-party providers mentioned below retrieve recognition features for your browser or terminal device (e.g. a so-called browser fingerprint), evaluate your IP address, store or read recognition features on your terminal device (e.g. cookies) or gain access to individual tracking pixels.

The individual characteristics can be used by the third-party providers to recognize your end device on other websites. We can order the placement of advertising from the relevant third-party providers, which is based on the pages visited on our site.

What does cross-device tracking mean?

If you log in to the third-party provider with your own user data, the respective recognition features of different browsers and end devices can be linked with each other. If, for example, the third-party provider has created a separate feature for the laptop, desktop PC or smartphone or tablet you use, these individual features can be assigned to each other as soon as you use a service of the third-party provider with your login data. In this way, the third-party provider can also target our advertising campaigns across different end devices.

Which third-party providers do we use in this context?

In the following, we name the third-party providers with whom we cooperate for advertising purposes. If the data is processed outside the EU or EEA in this context, please note that there is a risk that authorities may access the data for security and monitoring purposes without you being informed or being able to appeal. Where we use providers in unsafe third countries and you consent, the transfer to a third country will be based on Article 49(1)(a) of the GDPR.

  • Google Ads
    No adequate level of data protection. The transfer is made on the basis of Article 49(1)(a) GDPR.
  • Microsoft Ads
    No adequate level of data protection. The transfer is made on the basis of Article 49(1)(a) GDPR.
  • LinkedIn Ads
    No adequate level of data protection. The transfer is made on the basis of Article 49(1)(a) GDPR.

If you wish to withdraw your consent, click on "Cookie settings" at the bottom of the footer and make the appropriate setting.

Youtube videos

For the integration of videos, we use the provider YouTube. YouTube is powered by YouTube LLC, headquartered at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented in Germany by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Opening these websites results in YouTube content being downloaded. In this context, YouTube also receives your IP address, which is technically necessary for retrieving the contents. We have no influence on the further processing by YouTube. However, when embedding the videos, we activated the extended data protection mode offered by YouTube. The legal basis for processing is Art. 6 para. 1 s. 1 lit. f GDPR. We have a legitimate interest in making the website informative.

Further information on data processing and data protection by YouTube (Google) can be found here.

Social Media Plug-ins

On our website you will find links to the social media services of Facebook, Linkedin, Xing, Youtube and Twitter. Following these links will take you to Globalnorm's Fanpage or give you the opportunity to share a page if you have an account at the social media service. By clicking on the link to a social media service, a connection to the servers of the social media service is established. This transfers the information that you have visited our website to the servers of the social media service. In addition, further data is transferred to the provider of the social media service. These are for example:

  • Address of the website on which the activated link is located
  • Date and time of accessing the website or activating the link
  • Information about the browser and operating system used
  • IP address

If you are already logged in to the relevant social media service at the time the link is activated, the provider of the social media service may be able to determine your user name and, if applicable, even your real name from the transmitted data and correlate this information to your personal user account at the social media service. You can exclude this by logging out of your user account beforehand.

The servers of the social media services are located in the USA and other countries outside the European Union. The data can therefore also be processed by the provider of the social media service in countries outside the European Union. Please note that companies in these countries are subject to a data protection law that does not generally protect personal data to the same extent as in the Member States of the European Union.

For further information please refer to the privacy policy of the respective social media service.

Map Services/Google Maps

On our websites, we embed map services that are not stored on our servers. To ensure that calling up our web pages with embedded map services does not automatically lead to content from the third-party provider being reloaded, we only display locally stored preview images of the maps in a first step. This does not provide the third-party provider with any information.

Only after a click on the thumbnail, the content of the third party provider will be loaded. This provides the third-party provider with the information that you have accessed our site as well as the usage data technically required in this context. We have no influence on the further data processing by the third-party provider. By clicking on the preview image, you give us your consent to reload content from the third-party provider. 

The embedding is based on your consent, provided that you have previously given your consent by clicking on the preview image. 

Please note that the embedding of some map services results in your data being processed outside the EU or EEA. In some countries, this poses the risk that authorities may access the data for security and monitoring purposes without you being informed or having legal recourse. Where we use providers in unsafe third countries and you consent, the transfer to an unsafe third country is based on Article 49(1)(a) DSGVO. 

  • Google LLC (USA)
    No adequate level of data protection. The transfer is made on the basis of Article 49(1)(a) DSGVO.

If you have clicked on a preview image, the content of the third-party provider is immediately reloaded. If you do not want such reloading on other pages, please do not click on the thumbnails anymore.

 

Google Fonts

This site uses so-called web fonts provided by Google to uniformly display fonts. When you access a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose, the browser you use must connect to our web servers, as we have integrated Google's web fonts locally. If your browser does not support web fonts, a default font is used by your computer. The legal basis is Art. 6 para. 1 s. 1 lit. f GDPR. We have a legitimate interest in having our website displayed correctly. You can find more information about Google's data processing in the Google Fonts FAQ and Google's Privacy Policy.

 

Standards management system GLOBALnorm

To access the GLOBALnorm Standards management systemdatabase, you must enter your user name and password. With our IT solution GLOBALnorm you can centrally manage all relevant standards more securely and efficiently. In the Standards Management system you have the possibility to adapt your user data. This includes company, address, phone number, name, department, cost center, password change, filter settings, your company's own inventory of full text documents, comments and information as well as your open, rejected and approved orders. For the purpose of purchase and payment processing, we process the amount to be paid, your payment data and the billing address. The legal basis for this data processing is Art. 6 para. 1 s. 1 lit. b GDPR.

 

Orders via website forms

You are welcome to place orders via our website forms with the payment method "on account". To process the order, we use your master, contact and address data on the legal basis of Article 6(1)(b) GDPR. We use your e-mail address for direct marketing purposes to inform you about further offers. The legal basis for this processing is our legitimate interest in drawing the attention of our existing customers to further offers in accordance with Section 7 (3) UWG in conjunction with. Article 6(1)(f) of the General Data Protection Regulation. You can object to this data processing at any time.

Order of Market Access Guides

You can order country profiles from us. To process your order we need your order, your name, your company, your address, your country, your e-mail address and your telephone number. The legal basis for data processing is Art. 6 para. 1 s. 1 lit.b GDPR.

Order of Market Access Guides

You can order country profiles from us. To process your order we need your order, your name, your company, your address, your country, your e-mail address and your telephone number. The legal basis for data processing is Art. 6 para. 1 s. 1 lit.b GDPR.

Training Courses

You can register for our training courses using our form. We need your chosen focus, your billing address, your name, first name, department, function, telephone number/fax and e-mail address of the participant. The legal basis for this is Art. 6 para. 1 s. 1 lit. b GDPR. We use your e-mail address for direct marketing purposes to inform you about further seminars and conferences. The legal basis for this processing is our legitimate interest to draw the attention of our existing customers to further offers in accordance with § 7 para. 3 UWG in conjunction with Art. 6 para. 1 s. 1 lit. f GDPR. You can object to this data processing at any time.

 

Product Compliance Newsletter

We offer you the opportunity to subscribe to our Product Compliance Newsletter. You will receive regular information about the latest developments in the field of standardization and product compliance as well as interesting event information. For this purpose, we require your e-mail address as mandatory information in order to send you the newsletter. You can voluntarily provide us with your company, title and name so that we can address you personally. The legal basis for data processing is your consent, which you have given us by ordering the newsletter and which you can revoke at any time with effect for the future, e.g. by e-mail to: info@globalnorm.de

Online Applications

Under the heading Career you will find our job advertisements. You have the possibility to send your application documents via mail at bewerbung@globalnorm.de. We process your personal data in accordance with applicable data protection regulations pursuant to § 26 BDSG. We process the data you provide us in the context of your online application strictly for the purpose of selecting applicants. Data will not be processed for other purposes.

You determine the amount of data you want to send us in the context of your online application. Online applications are transferred electronically to the responsible department and processed only to the heads of the relevant departments in our company. Furthermore, your data will not be transferred to third parties. Your details will be treated confidentially in our company. If the application is unsuccessful, your documents will be deleted after 6 months.

 

Contact Form

You can contact us via our web contact forms, electronic mail and by phone. The data you provide to us will only be used to process your request. Your data will only be transferred to third parties if this is necessary to process your request. The legal basis for the processing of your data is Art. 6 para. 1 s. 1 lit. f GDPR. We have a legitimate interest in being in contact with the users of the website and answer any questions asked or send information.

 

Contact details of business partners, customers, interested parties, suppliers

The implementation of our business relationships requires the processing of data of our contractual partners. Insofar as this data allows conclusions to be drawn about a natural person (e.g. contact person of a company), it is personal data. We only process personal data that we receive from you in the course of our business relationship. This includes name, address, company affiliation and your contact details (telephone number, e-mail address). We only pass on your data to third parties if this is necessary for the execution of the contract, invoicing or delivery. Employed service providers may only use your data to fulfill the tasks assigned to them.

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. f DSGVO, based on our legitimate interest to get in contact with our business partners, customers, prospects and suppliers and to process our contracts. We delete your data after termination of the contract, provided that they are no longer required and there are no legal retention obligations.

Other processors

We share your data with service providers who support us in the operation of our websites and related processes as part of order processing pursuant to Art. 28 DSGVO. These are, for example, hosting service providers. Our service providers are strictly bound by instructions to us and are contractually obligated accordingly.

In the following, we will name the order processors with whom we work, if we have not already done so in the preceding text of the data protection declaration. If data is transferred outside the EU or EEA in this context, we provide information on the appropriate level of data protection.

  • JWeiland.net Jochen Weiland
    Appropriate level of data protection
    You can find out more about the storage of log files on our hoster's web server here.
  • Trello (project management tool)
    Adequacy resolution

Duration of data storage

We only store your data for as long as it is necessary for the provision of our services and the deletion does not conflict with any retention periods. As a rule, the data is deleted after 14 months. If you unsubscribe from our Product Compliance Newsletter, your data will be deleted within 48 hours. More information about how long the log files are stored you can find out here.

 

Data Security/Encryption

In order to protect your data from unwanted access as comprehensively as possible, we take technical and organizational measures. We use an encryption procedure on our websites. Your data is transferred from your computer to our server and vice versa via the Internet using TLS encryption. You can usually recognize this by the fact that the lock symbol is closed in the status bar of your browser and the address line begins with https://.

 

Your Rights as a User

As a user, you have the right to request information about what data we have stored about you and for what purpose this data is stored. In addition, you can correct incorrect data or have such data deleted whose storage is inadmissible or no longer necessary. You have the right to data portability and to request the restriction of the processing of your data. You also have the right to complain to a supervisory authority about the data processing taking place. Insofar as you have given us consent, you have the right to revoke it at any time.

Right of objection

In cases where we process your personal data on the legal basis of Art. 6(1)(e) or (f) GDPR, you have the right to object at any time on grounds relating to your particular situation. We will then no longer process the personal data, unless there are demonstrably compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims. If possible, please address the objection to: datenschutz@globalnorm.de

Data Protection Officer

Our company data protection officer will be happy to provide you with information or suggestions on the subject of data protection:

datenschutz nord GmbH

Web: datenschutz.nord.de

E-Mail: office@datenschutz-nord.de

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